Deepak Sharma
Vice President (Sales and Operations) @EROS Technologies Inc
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WORK HISTORY
Vice President (Sales and Operations) @EROS Technologies Inc
Looking after the Sales & operations of offshore center. Work responsibilities include but not limited to the following: Sales Side: Getting new clients for the company. Have proven track record of signing good clients for the company to ensure the company is in good shape. Nurturing the current clients with regular meetings & calls. To understand their expectation & passing on the same to teams so that they can deliver appropriately. Creating set of teams, delegating responsibilities, setting up expectations & ensuring clients satisfaction. Check the profitability of teams. If the teams are struggling then look at the grey areas & finding key solutions. Maintaining complete data about the clients business. Which helps in analyzing what we have done & what can be done to make the business more productive with respective clients. Keeping an eye on the evolving market trends & adapting to the best practices of running business center. Operations Side: Smooth functionality of the offshore operation. Bringing new talent for the company & nurturing the existing ones. Building strong teams to ensure appropriate team members are supporting the clients. Looking after day to day activities of operation & making sure the concerns & matters are addressed in timely manner so that business is not getting impacted anyways. Conducting regular training & workshops so that the employees are updated with latest market trends.
EDUCATION
Sikkim Manipal Institute of Technology - SMU
MBA, Human Resource
Vidya Niketan School
10th
SKILLS
ABOUT DEEPAK SHARMA
Multi-faceted leader having years of success in IT Services industry leading/managing…
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