Deepak Vilakkat

About Deepak Vilakkat

I am a Site Reliability Engineer with a passion for running things at scale with least possible amount of engineer toil. With over 15+ years of experience in SRE/DevOps, I have had the opportunity to work on public and private clouds.My journey in SRE/DevOps has allowed me to learn and grow and I\'m dedicated to driving innovation, helping companies grow, or making a positive impact. I thrive on solving complex problems at scale, collaborating with diverse teams, or staying at the forefront of industry trends.I believe in continuous learning and growth, and I\'m always exploring new opportunities to expand my skill set.In addition to my professional life, I\'m passionate about [Your Interests or Hobbies outside of work], and I find that these interests complement my work by [mention how your outside interests enhance your professional life].Let\'s connect and explore how we can collaborate or share insights in our shared interests. I\'m open to connecting with fellow professionals, discussing industry trends, and exploring new opportunities.

Experience

1. Senior Manager, Sre

   IBM

   Jul 2024 — Present · Bengaluru, IN

   Continued ownership and support of legacy infrastructure for webMethods while driving modernization initiatives.Led reliability and infrastructure efforts for the new IBM webMethods Hybrid Integration platform following the merger.Set up new infrastructure for the entire webMethods API Product Suite on ROSA (Red Hat OpenShift Service on AWS), ensuring high availability, scalability, and operational excellence.Established and integrated backend datastore technologies, delivering improved performance and resilience.Deployed, and managed infrastructure on ROSA, enabling containerized, cloud-native operations.Defined and implemented an SRE readiness program, collaborating with product managers, release managers, program managers, development managers, and other SRE leads to ensure systems met operational, scalability, and reliability requirements before production rollout.Championed adoption of observability and monitoring tools including IBM Instana (APM), Prometheus (metrics), and Loki (logging) to enhance system visibility, accelerate incident response, and drive proactive reliability improvements.Defined, documented, and enforced change management and incident response processes, improving operational consistency, reducing MTTR, and ensuring compliance with reliability standards.

Education

• College of Applied Science, Malappuram, Kerala

  Bachelor of Science (BSc), Electronics

Skills

• Mysql
• Apache
• Git
• Openldap
• Rpc
• Rhel
• Xml
• Load Balancing
• Ubuntu
• Dhcp
• Linux
• Python
• Dns
• Debian
• Protocol Buffers
• Django
• Bash
• Open Source
• Hadoop
• Red Hat Linux
• Perforce
• Json
• Perl
• Bind
• Kerberos
• Internet Protocol Suite (Tcp/Ip)
• Unix
• Domain Name System (Dns)
• Tcp/Ip
• Open Source Software
• Shell Scripting