Deepak Vihari

About Deepak Vihari

I specialize in improving candidate experience and talent marketing for fast-growing IT organizations. I bring expertise in HR technology, digital platform management, and data-driven strategies to help companies attract and retain top talent.At NTT DATA, I work as an Candidate experience & HR Digital Platform Specialist, where I manage and optimize career site content, create engaging newsletters, and enhance chatbot interactions to deliver a seamless candidate and employee experience.Earlier, at Phenom, I built a strong foundation in client relationship management and data handling, sharpening my analytical and systematic approach to digital platforms. At Yext, I strengthened my client support and technical skills by working with tools like Jira and Salesforce, managing large datasets, and ensuring accurate customer data integration. These experiences helped me develop the ability to align digital solutions with both business objectives and evolving technology.I thrive at the intersection of HR and technology—turning insights into actions that drive higher engagement, better hiring outcomes, and stronger employer branding.

Experience

1. Candidate Experience & Digital Platform Specialist

   NTT DATA, Inc.

   Dec 2023 — Present · Hyderabad, IN

   Enhanced Candidate Experience: Designed and executed data-driven strategies from application through offer stage by analyzing anonymous survey feedback. Delivered measurable improvements in candidate satisfaction and reduced drop-offs.Career Site Management (CMS): Revamped and optimized career site content, increasing site traffic 10x and significantly improving average session duration and candidate engagement.CRM Campaigns: Developed and deployed targeted CRM email campaigns and newsletters with role-specific content, improving application conversion rates from 2% to 15%.Chatbot Optimization: Managed and trained the recruitment chatbot to deliver relevant and updated job information, improving user engagement and driving 26% higher traffic to job pages.HRIS & Onboarding Enablement: Streamlined access management for new hires and leadership, assigning relevant HRIS access and training courses to support smooth onboarding.Employee Advocacy & Branding: Curated stakeholder content into blogs, testimonials, and videos, amplifying reach through social media channels and aligning it with the employer brand on the career site.Recruitment Data Analytics: Monitored career site analytics, application funnel performance, and candidate conversion rates. Generated monthly insights and dashboards for leadership to guide strategic workforce planning.

Education

• Srichaitanya

  Inter

  2010 — 2012

• Professor Jayashankar Telangana State Agricultural University

  Bachelor of Science - BS, Agriculture, Agriculture Operations, and Related Sciences

• New vision concept school, khammam

  Middle School

  2010