Deepak Verma

Payroll Manager

Role
Manager at Fortrea
Location
Pune, MH, IN
LinkedIn followers
500 followers

About Deepak Verma

Spearheading a group of US based clients with a team of 25 membersManaging one account as Payroll ManagerAdministering service operations for achieving quality services for different teamsAssessing customer feedback, evaluating areas of improvements & providing critical feedbackto Associates on improvements and achieving higher customer satisfactionCreating awareness for driving the projects and process improvement strategy & methodology,ensuring maximum operational efficiencyMonitoring service operations with focus on implementing policies & procedures; developingand streamlining systemsMeeting deadlines and turnaround time without compromising on quality norms and adheringto SLA; setting up targets, SOP & SLA and maintaining CTQ (Critical to Quality) targetsHighlights:Recognised with \"Go on & Lead\" Award in Mar 15Received various performance awards like Quarter of the Month & GIFT Award for significantvalue additions done during tenureContributed 32 value additions within process; 4 significantly impacted dollar value

Experience

  1. Manager

    Fortrea

    Nov 2025 — Present

Education

  • Rajaram college kolhapur

    Bachelor's degree, Chemistry

    2006 — 2008

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Deepak Verma — Manager at Fortrea in Pune, MH, IN | Unifers