Deepak Teckchandani
Problem Resolver | Customer Success Manager | SaaS & Channel Sales Expert | Driving Revenue Growth & Customer Retention and Engagement
- Role
- Customer Success at Veeam Software
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Deepak Teckchandani
Driven Customer Success Manager with over 10 years of experience in the SaaS industry…
Experience
Customer Success
Jul 2024 — Present · Mumbai, IN
Account Management-Oversaw Named and Enterprise Accounts across the SAARC regionCustomer Satisfaction-Ensured high customer satisfaction levels through proactive engagementRevenue Generation-Managed renewals and upsell opportunities to drive business growthPartner Relations-Resolved partner-related issues to maintain ecosystem healthCross-Functional Collaboration-Aligned with system engineers to conduct customer health checksProduct Utilization- Maximized customer product usage through strategic guidanceRevenue Growth-Implemented strategies to increase customer lifetime value
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