Deepak T
\"Passionate Fresher with Strong SQL and Python Skills | Eager to Drive Data-Backed Insights and Solutions\"
- Role
- Resolution Generalist at IKEA
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Deepak T
As a fresher in the industry, I am a highly motivated individual with a strong passion…
Experience
Resolution Generalist
Nov 2024 — Present · Hyderabad, IN
Resolve Customer Issues: Handle inquiries, complaints, and service requests with urgency and professionalism.Process Returns & Exchanges: Ensure smooth and efficient handling of returns while collecting quality data for follow-up.Provide Product Information: Offer guidance on IKEA products, services, and assembly instructions.Order Tracking & Support: Assist customers with tracking orders, delivery updates, and installation services.Collaborate Across Teams: Work with kitchen installation specialists and service providers to resolve escalated issues.Maintain Accurate Records: Document customer interactions and feedback to help improve future experiences.Promote IKEA Services: Introduce customers to IKEA’s additional services during handovers or checkout.
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