Deepak Singh

About Deepak Singh

My role as Operations Manager harnesses my MBA in Supply Chain Management to enhance demand forecasting and inventory control, contributing to the company\'s strategic financial targets. Our team excels in delivering accurate demand forecasts, thanks to our sophisticated supply chain logistics processes, and I take pride in our collective commitment to operational excellence.Previously, as Supply Chain Manager at Procter & Gamble, my focus was on leveraging multitasking and negotiation skills, vital for managing expansive logistics and warehouse operations. This role fortified my capabilities in data analysis and team leadership, steering a 250+ member operations team towards impeccable service performance and robust supply chain operations.

Experience

1. Dc Operation Manager

   DHL eCommerce

   Jan 2026 — Present

   DC Operations Manager | Large-Scale E-Commerce (B2B | B2C | D2C)Results-driven Distribution Center Operations Manager with extensive experience managing high-volume e-commerce operations across B2B, B2C, and D2C channels, handling an average of orders per day. Proven expertise in end-to-end warehouse and fulfillment operations, ensuring speed, accuracy, scalability, and cost efficiency.Strong background in inbound, outbound, inventory control, last-mile coordination, and reverse logistics, with a focus on meeting SLAs, improving productivity, and optimizing operational KPIs. Adept at leading large cross-functional teams, implementing SOPs, driving process improvements, and leveraging WMS/OMS tools to support rapid growth.Known for building disciplined operations, improving OTIF performance, reducing order cycle time, and maintaining high customer satisfaction in fast-paced e-commerce environments.Core Competencies:Distribution Center & Fulfillment OperationsHigh-Volume Order Processing (6K+ Daily Orders)B2B / B2C / D2C OperationsInventory Planning & ControlWarehouse Productivity & Cost OptimizationSLA, TAT & OTIF ManagementTeam Leadership & Workforce PlanningProcess Improvement & SOP ImplementationE-commerce Logistics & Last-Mile Coordination

Education

• Indian Institute of Management, Indore

  Executive MBA

• Sabarmati University

  Master of Business Administration - MBA

• EIILM University

  Master of Commerce

• IASE Deemed University

  Bachelor of Commerce - BCom