Deepak Singh Malick
Domain Head-Infrastructure Services (Network & Security, Datacenter and Compute at Wipro Limited)
- Role
- Program Manager - Infrastructure Services at Wipro
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Deepak Singh Malick
Professional with proven success of over 2 Decades of experience in IT Infrastructure Service Delivery & Operations Management, Transitioning, Process Management, Quality Management, Team Management as well as Training and Development. Proficient at Managing & Leading global teams (15+ years) for successful Delivery, Process operations & experience of developing procedures, service standards for business excellence. AWS Technical Professional Bootcamp AWS STP: Foundations - Technical AWS STP: IOT on AWS - Technical AWS STP: Machine Learning on AWS - Business AWS STP: Cloud Practitioner Essentials-Tailored. ITIL Intermediate Certified (CSI & Service Operations), ITIL V3 Foundation Certified. Certified Lean Practitioner CCNP (Switch) & CCNA R&S Certified. WPMP Certified, PMPtrained (35 PDUs) along with knowledge of SDLC. Six Sigma/Lean methodology for Continuous process improvement. Possess excellent Interpersonal, Communication and Organizational skills with proven abilities in Delivery and Operations management, customer relationship management and planning with verifiable track record.
Experience
Program Manager - Infrastructure Services
Feb 2024 — Present · Gurugram, IN
Working as Program manager and ensuring delivery and support from infrastructure perspective for Network, Voice, Wintel, Vmware, Linux, Storage, Backup, Database, Colaboration, Monitoring and Cross functional services. Managing global team with ~100 heads (onsite and offshore) supporting on above technologies
Education
Jamia Millia Islamia
Diploma
1996 — 1999
Kendriya Vidyalaya
A.I.S.S.C.E; A.F.S. Gurgaon; A.I.S.S.E ; INA Colony, New Delhi
1993 — 1994
Jamia Millia Islamia
B.E. Mechanical Engineering
2002 — 2006
Sikkim Manipal University - Distance Education
Master of Business Administration - MBA
2010 — 2012
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