Deepak Singh

About Deepak Singh

Responsible to calculate daily food cost while maintaining the indent and wastage.• Responsible to maintain the store operating cost.• Responsible to manage the food cost and labor cost as per the sale trend.• Responsible to maintain the C.P.D (COST PER DELIVERY).• Weekly and daily reports as per the S.O.P’s• Cash management.• Calculating daily utility reports as per the consumption• End of the Month calculating the P&L (Profit and Loss). • Ensure to give the best CUSTOMER SERVICE in the industry and resolve there concern. Responsible for smooth operation and forecasting as per the requirement for goods

Experience

1. Cluster Manager

   Samosa Party

   Feb 2025 — Present

   Spearheaded the sales & Profitability with monthly turnover of 3 Cr. and enhanced the capability of 300+ Employees. Frequently doing restaurant audit checking process of food safety & Cash Handling. Managing KPI’s of all the managers & supervisor. Making sure of customer satisfaction by checking the reviews & doing meeting with managers. Managing the cost center as per system record, Stock Movement Record, Setting the target. Direct reporting to the regional manager with training plan & upcoming project plan. Deliver superior service and maximize customer satisfaction. Recommend ways to reach a broader audience (e.g. discounts and social media ads). Respond efficiently and accurately to customer complaints. Regularly review product quality and research new vendors. Implement policies and protocols that will maintain future restaurant operations. Appraise staff performance and provide feedback to improve productivity. Train new and current employees on proper customer service practices. Ensure compliance with sanitation and safety regulations. Promote the brand in the local community through word-of-mouth and restaurant events. Control operational costs and identify measures to cut waste. Create detailed reports on weekly, monthly and annual revenues and expenses.

Education

• SIDO

  Bachelor's Degree

• Sido Kanhu Murmu University, Dumka

  Art, Hindi Language and Literature

• NIOS AG

  High School Diploma

• CBSE

  High School Diploma