Deepak Shukla

Delivery Director at GETPOS

Role
Head of Service Delivery at NestorBird
Location
Chandigarh, CH, IN
LinkedIn followers
500 followers

About Deepak Shukla

Around 16 years of strong versatile exposure in the IT sector with an overall…

Experience

  1. Head of Service Delivery

    NestorBird

    Dec 2020 — Present · Sahibzada Ajit Singh Nagar, IN

    Managing Client accounts/growth/escalations.Manage different delivery teams to ensure timely and quality deliveries.Add revenue opportunities/perform cost negotiations/ value addition to the projects.Make critical business decisions to meet customer expectations.Develop process improvement plans to achieve cost-effectiveness and time-saving.Ensure team productivity by maintaining ARPR.Conduct regular audits to ensure quality/budget/avoid escalations of the projects.

Education

  • Bhopal

    Master of Technology (M.Tech.)

    2002 — 2004

  • Maulana Azad National Institute of Technology

    Master of Engineering (M.Eng.)

  • Bhopal

    Bachelor of Technology (B.Tech.)

    1998 — 2002

  • Maulana Azad National Institute of Technology

    Master of Technology (M.Tech.)

Skills

  • Worked on Tools Like Qtp, Qc, Mantis
  • Experience in Banking, Travel, Cable & Telecom Domain
  • Business Development
  • Quality Assurance
  • Integration
  • Manual Testing
  • Software Development Life Cycle (Sdlc)
  • Business Process
  • Qtp
  • Heading QA Activities
  • Finance
  • Capability Maturity Model Integration (Cmmi)
  • Business Process Improvement
  • Databases
  • Six Sigma
  • Hp Quicktest Professional (Qtp)
  • Auditing
  • Agile Methodologies
  • Management
  • Service Delivery
  • Telecommunications
  • Data Migration
  • Functional Testing
  • Requirements Analysis
  • Sdlc
  • Sql
  • Test Automation
  • Team Management
  • Resource Management
  • Etl Testing
  • Software Quality Assurance
  • Quality Control
  • Hp Qtp
  • Transition Management
  • Software Project Management
  • Security Audits
  • Crm
  • Testing

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Deepak Shukla — Head of Service Delivery at NestorBird in Chandigarh, CH, IN | Unifers