Deepak Sharma
Customer Success Management | Retail IT | Applications Management | PMI-ACP | Oracle Retail | Business Intelligence | Business Analysis
- Role
- Customer Success Manager at Onebeat
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Deepak Sharma
With over 25 years of experience across IT, retail, and business management, Deepak has established himself as a versatile leader in business applications, project management, and product implementation. His career spans roles in Project management, training, system administration, IT coordination, business analysis, and customer success, showcasing his ability to adapt and excel in diverse environments. Deepak’s expertise lies in implementing and integrating business solutions, particularly in ERP, retail management, and enterprise reporting. He has successfully led projects involving Oracle Retail modules, AI-based replenishment systems, and various ERP integrations. His work has consistently bridged the gap between technical teams and business stakeholders, ensuring that solutions are effectively tailored to business needs. He has managed comprehensive implementations, from requirement gathering to user acceptance testing, training, and go-live support. Deepak’s experience extends to managing in-house development teams, leading cross-functional discussions, and coordinating with external partners for smooth project rollouts. His strategic approach has enabled seamless transitions, integrations, and optimization of processes across multiple industries, from retail and e-commerce to supply chain management. Core Competencies:* Project & Program Management * Business Analysis & Data Integration * ERP Implementation & System Integration * Retail & Supply Chain Solutions * AI-Based Replenishment Systems * Enterprise Reporting & Business Intelligence * Strong Communication & Cross-Functional Leadership Deepak’s ability to transform complex business processes into streamlined, efficient systems makes him a valuable asset in any business transformation or technology-driven project.
Experience
Customer Success Manager
Apr 2023 — Present · Mumbai, IN
Education
Software Solution Integrated
Diploma, Oracle and Developer 2000
1998 — 1998
University of Mumbai
Master of Business Administration, Computer Software Technology/Technician
University of Mumbai
B Com, Accountancy
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.