Deepak Sharma
Technical Consultant @ NTT
- Role
- Technical Consultant at NTT
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Deepak Sharma
Associated with Orange Business services as technical lead supporting operation for global customers deployed with Cisco UC infrastructure. I have been carrying customer support experience for customers coming from different domains like Airlines, Mining, Pharmaceuticals, Banking, Cargo & logistics etc. Key skills which I am carrying is described below: Technical Skills: A. Cisco Collaboration: 1. Cisco Unified Communication Manager 2. Cisco Voice Gateways & CUBE 3. Cisco Unity Connection 4. Cisco Unity Express 5. Cisco IM and Presence & Jabber 6. Cisco Expressway / MRA 7. Cisco Unified Contact center Expert 8. Basic understanding of UCCE set up 9. Cisco Web-Ex ON Prem Solution 10. Cisco Webex Teams 11. Cisco Attendant Console B. Cisco virtualization/UCS/VMWare : 1. Currently supporting UCS 220 and 240 for different customers. Have been working on hyper wiser ESXI installed on UCS boxes. Upgrade of hyper-visors and ILOs C. Automation/Software Coding for network scripts: 1. Understand the basic code of python 3. Have created script to make SSH connection with UC products and issue the commands remotely to save the output in text for the health heck purpose. Motivated to do more in automation domain to automate basic tasks Operational Skills: 1. Customer Managerial Skills 2. Presentation Skills 3. Team Player 4. Yes Mindset
Experience
Technical Consultant
May 2022 — Present · Bengaluru, IN
Education
BITS
Bachelor's Degree, Electronics and communication Engineering, Honors
2006 — 2010
Goverment Senior Secondary School
Senior Secondary Examination, Science
2004 — 2006
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