Deepak Sethi
Delivery Leader at Concentrix, a global customer experience services and technology company, providing support to the world’s best brands.
- Role
- Delivery Leader,operations at Concentrix
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Deepak Sethi
A thorough BPM professional with over 20 years of extensive experience in Operations Management, B2B Sales Management Client Servicing, Performance Management and Team Management.Being result oriented, am adept at supporting multiple high complexity projects with consistent track record of on-time and on-quality deliveryProven skills in managing diverse teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. Always ideating, with a solution mindset for business and people situations.Experience in mapping business requirements, designing customized solutions with strong analytical skills and ability to analyze business practices and define optimal procedures.Resourceful at evolving effective procedures, establishing service standards and operational policies with proven ability in reducing operational costs through effective cost control measures
Experience
Delivery Leader,operations
Jan 2022 — Present · IN
Education
Sri Guru Tegh Bahadur Khalsa College
Bachelor of Commerce - BCom
2012 — 2015
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