Deepak S

Experience

1. Deputy Manager

   Wipro

   Mar 2008 — Present · Hyderabad, IN

   As an Training Manager, the job role includes the following;(Since April 2011) • Handling a team of trainers. • Guiding the trainers and monitoring their performance closely to ensure that they achieve the set targets. • Maintaining database of trainers-performance, ranking, certification status • Audit Lead for the Training Team. • Managing the training data for all processes in the location. • Ensuring batch creation to ensure that no new hires are awaiting training. • Managing trainer utilization. • Managing all administration work of the team (leaves, attendance etc). • Conducting class room observations, feedback session for the trainers. • Holding team meets on a weekly basis to provide updates. • Managing location reports. As a Domain Trainer for investment Banking• Preparing content for all domain related training delivery for Investment Banking processes at all Wipro locations Hyderabad, Chennai, Pune and Shanghai (China) • Delivery of pre process training (domain training modules) for IB processes (subject to business requirement).• Supporting all training related projects by providing valuable inputs.• Creating a cross training framework and tracking the implementation of the same in operations• Conducting Refresher/advanced training programs on Operational Risk for tenured/ New employees.• Conducting workshops and fun activities related to domain on the operations floor.• SPOC for the training team with onshore clients and SDL’s for all the accounts.• Conducting a Training Needs Analysis and developing training workshops based on the requirement of the process. Joined as Assistant Manager in Mar 2008 in UBS – Wipro OperationsCorporate action team: Main Firm and Prime Brokerage (Dividends and Coupon) to do an end-to- end process

Education

• St. Mary's Centunary Degree College

  Bachelor of Commerce (B.Com.)