Deepak Rawat

Technical Operations Manager

Role
Technical Solutions Leader at Capgemini
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Deepak Rawat

Rich experience in SIP-VoIP, SDP, RTP. Products : Avaya SBC, Oracle Acme packet SBC…

Experience

  1. Technical Solutions Leader

    Capgemini

    Apr 2019 — Present · Hyderabad, IN

    Configuration, Maintenance and Troubleshooting Avaya SBCE.Configuration includes - Creating SIP trunk with ASM, Service Provider, IPO. Generating CSRs on SBC and creating TLS certificates on SMGR, installing TLS certificates on SBC, replacing TLS certificates. Blacklisting Fraud IP / Fraud numbers, Configuring Subscriber/End-point flows for Remote worker and SIP telephony.Maintenance includes - Major/minor upgrades, Installing / removing Hotfix / cumulative patches. Taking SBC snapshots and storing locally and on remote backup servers.Troubleshooting includes - Handling call signaling and media issues, Capturing tsharks/tcpdumps and studying SIP and RTP packets for analyses.Installation : Installing new SBC server when the existing server goes faulty. Deploying and configuring since scratch. Restoring configuration through Snapshot files.

Education

  • Birla Institute of Technology and Science, Pilani

    Bachelor’s Degree, Computer Engineering

    2011 — 2015

  • GND Polytechnic

    Diploma, Computer Engineering

    2008 — 2011

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Deepak Rawat — Technical Solutions Leader at Capgemini in Gurugram, HR, IN | Unifers