Deepak Ravichandran
- Role
- Delivery Head - Leading Us Retailers at Wipro
- Location
- Chennai, IN
- LinkedIn followers
- 500 followers
About Deepak Ravichandran
As the data, analytics & AI delivery head for the Europe market, I\'m responsible for…
Experience
Delivery Head - Leading Us Retailers
Dec 2015 — Present
Delivery Head accountable for Delivery, Operations, Customer and employee Satisfaction, Revenue and Profitability of multi-million dollar accounts by managing a team of 700+ people across multiple geographies.Successfully managed large scale Digital transformations including transformation of 500+ people from manual testers to Hyper automation focused quality engineers driving significant value to both Wipro and customers -#1 customer engagement across the company in terms of Work Done by BOTS - more than 100K hours per quarter delivered through BOTS.Adept at leading change to new ways of working. Adopted Wipro\'s crowdsourcing platform TopGear for both talent transformation and also delivered project work more than 100 person months through crowdsourcing.
Skills
- Sdlc
- Team Management
- Agile Methodologies
- Pmp
- Ms Project
- Software Development
- Project Management
- Global Delivery
- Project Planning
- Business Analysis
- Business Process
- Healthcare
- Resource Management
- Testing
- Software Project Management
- Quality Assurance
- Program Management
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