Deepak Popli

About Deepak Popli

A result oriented professional with over 20+ years of post-qualification experience in…

Experience

1. Service Delivery Lead - F & a Operations

   HCLTech

   Jul 2013 — Present · IN

   Service Delivery Lead (F&A operations)o F&A operations for multiple accounts ~200 FTEs (Mar-15 onwards)o FP & A operations for Bank with team of ~100 FTEs (Jul-13 to Mar-15)• Setting up of shared service centers• Designing of SLA framework• Finalization of SOW and Financial agreements with the Customer / Internal stakeholders• Help customer do Scoping of work and build RACI documents.• Team structuring• Handled complex transitions involving multiple countries, multiple ERPs, multiple languages.• Management of Risk and compliance, quality control framework• Led Transformation and Automation projects• Designing and implementation of Governance framework and other Account management processes• Chairing Monthly Business Review and Quarterly Business Reviews • Functional consultancy in pre-sales bid solutions• P&L management of accounts involving driving efficiencies and margin improvements.

Education

• Delhi University

  Bachelor of Commerce (B.Com.)-Honours

• Institute of Cost Accountants of India

  Cost and Management Accountant

Skills

• Pricing
• Offshoring
• Risk Management
• Customer Service
• Finance
• Mis
• Business Process Outsourcing (Bpo)
• Customer Relationship Management (Crm)
• Business Process Improvement
• Financial Modeling
• Transition Planning
• Service Delivery
• Management Information Systems (Mis)
• Leadership
• Sap
• Procurement
• Change Management
• Team Management
• Vendor Management
• Business Analysis
• Accounting
• Management
• Financial Reporting
• F%26a
• Financial Analysis
• Process Excellence
• Outsourcing
• Transition Management
• Bpo
• F&a Operations