Deepak Negi

About Deepak Negi

I hold a Master of Business Administration degree in Tourism and Hospitality Studies from…

Experience

1. Program Coordinator- Bachelor of Computer Applications (Bca)-(Scset) Bennett University -times Group

   Bennett University

   Aug 2024 — Present · Noida, IN

   As Program Coordinator for the School of Computer Science, Engineering & Technology (SCSET), I manage the academic and administrative lifecycle of the Bachelor of Computer Application (BCA) program, including ~600+ first-year students (2024–25 intake). I act as a bridge between students, parents, faculty, and administration to ensure smooth operations, timely grievance resolution, and data-driven process improvements.Key Contributions:1). Student & Parent Grievance Management: First point of contact for 765+ students/parents, resolving queries within 3–5 days; maintain detailed Student Master Data (active/on-hold/exited); categorize learners for targeted interventions; establish feedback loops to enhance engagement.2). ERP/LMS Operations: Oversee course offerings, registration, course mapping, and timetable uploads in CAMU; ensure 100% LMS readiness within two weeks of semester start; manage real-time timetable updates to minimize disruptions.3). Faculty & Administration Coordination: Share schedules, mentoring assignments, and duty rosters; support Dean’s Office with academic documentation and communication.4). Examination Support: Coordinate exam schedules, invigilation duties, and mark submissions with 100% on-time compliance; maintain audit-ready documentation.5). Events & Committees: Organize six+ departmental events annually; participate in key committees and produce accurate, timely reports.Focused on operational efficiency, academic quality, and stakeholder satisfaction, I leverage ERP systems, analytics, and proactive engagement to strengthen institutional performance.