Deepak Mishra

Role
Operations Manager at Accenture
Location
Bengaluru, IN
LinkedIn followers
500 followers

About Deepak Mishra

Overall experience in Project/Program management, Business Operations, Support Functions…

Experience

  1. Operations Manager

    Accenture

    Jul 2013 — Present

    Drive continuous improvement program across processes\\\\n• Analysis of utilization, efficiency and available data for the process\\\\n• Undertake detailed process improvement studies and up skills the team members\\\\n• Mentor Green Belt/Yellow Belt projects\\\\n• Drive culture of continuous improvement\\\\n• Provide Training and quality support, development of metrics and dashboards in line with customer\\\\nrequirements\\\\n• Lead a team, coordinate with other location and drive standardized practices\\\\n• Should meet and exceed client metrics: External & internal quality metric should be consistently green\\\\n• Strengthen quality management processes/framework to improve quality delivery\\\\n• Accurately capture SLA/SLO Metrics, the reporting needs of each of the client and set up/customize\\\\nprocesses to seamlessly meet client\'s expectation\\\\n• Get out of the box ideas and Process Improvement Initiatives in the process\\\\n• Drive Process Control & Compliance in addition to managing Audit requirements\\\\n\\\\n

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Deepak Mishra — Operations Manager at Accenture in Bengaluru, IN | Unifers