Deepak Mandiratta
Service Delivery Manager at Astreya for providing services to Bill and Melinda Gates Foundation, ITILv3 Certified with over 10 years of experience in IT Support, MDM & Vendor Management.
- Role
- Service Delivery Manager at Astreya for Bill & Melinda Gates Foundation at Astreya
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Deepak Mandiratta
With over 12 years of experience in providing IT Support, Services, and content creation.…
Experience
Service Delivery Manager at Astreya for Bill & Melinda Gates Foundation
Jan 2022 — Present · New Delhi, IN
Management Skills : Vendor Management, Team Management, Project Management.Technical Skills : Device management using Intune, Airwatch(Workspace), Azure AD.Application Skills : Zendesk, Tanium, Exchange administration, SharePoint and Content creation.Other Skills : Audio and Visual support and troubleshooting in conference rooms, Hardware and software procurement and deployment, Inventory Management, Printer server management.
Education
Punjab Technical University
B.Tech, Electronics and Communications Engineering
2007 — 2011
CDAC's Advanced Computing Training School
PG Diploma in VLSI Design, VLSI
2012 — 2012
Skills
- Inventory Management
- Third Party Vendor Management
- Html
- Software Installation
- Skype
- Testing
- Sharepoint
- Solarwinds
- Sql
- Linux
- Project Management
- Windows
- Troubleshooting
- Team Management
- Infrastructure
- IT Operations
- IT Service Management
- Polycom
- Management
- IT Hardware Support
- Office365
- Zendesk
- Microsoft Exchange
- Technical Support
- Active Directory
- System Center Configuration Manager (Sccm)
- Information Technology
- IT Infrastructure Management
- Printer Support
- Desktop Application Support
- Software Project Management
- Itil
- IT Service Delivery
- Windows 10
- Talent Acquisition
- Vendor Management
- Mysql
- IT Asset Management
- Polycom Video Conferencing
- Operating Systems
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