Deepak Malhotra

About Deepak Malhotra

Seasoned Technology Leader with over 21+ years’ experience and expertise in driving multimillion-dollar projects globally by providing the Engineering/Architecture leadership, and managing large distributed teams with different cultural background.Specialised in Architecting eCommerce/Self care/TV/Media/Telecom OSS-BSS Applications addressing the business priority of moving faster time-to-market.Currently Leading the Architecture for one of the biggest Field Force merger in Europe responsible for simplification of IT landscape for Field Force personnel involving Retirement of Legacy platforms, transforming E2E business processes on Target platform including Camunda, Custom Built Work Order Orchestration uand One Scheduling system.Also have lead the Enterprise IT Architecture of OneTV,Digital/OTT(Mobile-IOS/Android/STB),Chatbot applications/Loyalty Management(Engagement Platform) as part of Central IT Architecture team. Working on E2E/Headless Architecture/Rollout strategy/Deployment Architectures for different Digital products across Europe.Also working on the Omni Channel Strategy/Architecture for Customer Profile/Consent Management/Identity Management.Good Exposure on the Event Driven Architecture/Enterprise Data Lake.Worked as the COE Solution Engineering Lead for solutions team of B2B/B2C digitisation program. Have also led the Digital Platform and Accelerator(B2B)- Engineering team of 100+ engineers with varied experience and skill set using the Agile methodologies/Open source tech stack(NodeJs, React) building varied mobile/web applications.Good Exposure on the Big Data platform using the Microsoft Azure.Specialties:Technology Leadership, Enterprise Architecture,Product Management/Strategy,Platform/HeadLess Architecture, Integration Governance/Architecture, Distributed Systems, Cloud Platforms(Azure/AWS).

Experience

1. Director Architecture

   Deutsche Telekom Digital Labs

   Aug 2025 — Present

   1) Lead Enterprise Architect for Magenta Field Force Domain responsible for E2E IT Architecture supporting all field service activities across NT and S&S. Architecture ownership of following: Digital Priority - Field Service Productivity program Custom Built Work Order Management User facing field apps and integrations Disposition/scheduling/appointments2) Leading the Legacy Retirement initiatives and exploring the Gen AI tools like Windsurf, Cursor to understand the Legacy code base of ARS remedy platforms to transform into the Target platform.3) Leading the usage of the AI in the whole domain to build a Self care AI tool to increase the Engineering /Architecture productivity by 30% by Auto-Generating the Sequence diagrams based on User stores, Generating the microservices templates, Code review reports.

Education

• Amity University

  Bachelor of Technology - BTech, Information Technology

  2000 — 2004

• Indian Institute of Management, Calcutta

  Senior Management Program

  2014 — 2015

Skills

• Weblogic
• Oracle Soa Suite
• Uml
• Sdlc
• Billing
• Telecommunications
• Perl
• Solution Architecture
• Software Development
• Integration
• Pl/Sql
• Sql
• Quality Center
• Agile Methodologies
• Epm
• Programming
• Software Project Management
• Unix
• Telecommunications Billing
• Oracle
• Requirements Analysis
• Invoicing
• Testing
• Aia
• Soa