Deepak Kumar
Process Improvement Professional and Digital Transformation at Nielsen Gracenote BANGALORE
- Role
- Process Improvement Professional at Nielsen
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Deepak Kumar
PROFESSIONAL SYNOPSIS• Qualitative & rich experience of 12+ years in providing Programming and Development with most usable enterprise wide applications. Currently working in Nielsen Gracenote as a Process design consultant since July 2024. • Worked in EY as a Sen Consultant in Technology consulting as a sen Business consultant in RPA since May 2021.• Worked in KPMG as an Associate consultant (RPA Automation Anywhere) since Jan 2020• Worked with Honeywell technology services as Robotic Process Automation (RPA) Developer since Jan 2017.• Experience in Automation Anywhere Enterprise (AAE)• Proficiencies in managing end-to-end development of software products from requirement analysis to system study, coding, de-bugging, testing, documentation and implementation.• A thorough professional with a proactive attitude, capable of thinking in and out of the box, generating new design solutions and ideas.Responsible to drive and sustain a positive employee & employer relation within the organization across the globe. • Conduct focus discussion session with employees & managers to communicate and highlight the key concerns.• Address the employees to understand the reasons for highlighting the key issues.• Working with the leaders to discuss & prepare action plans related to the focus session to work on Early Warning Indicators (EWI)• Assigning the actions and coordinate to complete the action within time line. • Handling multiple projects in EMEA and at global level to train deploy & coordinate with Labor Employee Relation team and deploy anonymous surveys globally in 26+ different languages across globe minimum 50k to 90k employees• Coordinate with multiple global leaders of organization for a successful outcome to understand the issues and communicate it to the leaders.• Responsible for preparing Root cause analysis, SOP, skill matrix Process Map for the project adhering to six sigma.Training & Development • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives. Trainings on Kaizen, 5’s, Root Cause Analysis, and RCCA for team.• Conduct training for team across globe catering to China, EMEA, US responsible for cross training function for resource optimization
Experience
Process Improvement Professional
Sep 2025 — Present · Bengaluru, IN
Education
Govt.sen.sec.school Sandhole Mandi Himachal Pradesh
10th+2
2008 — 2009
Himachal Pradesh University
Bachelor's degree in electronics and communication, Electrical and Electronics Engineering
2009 — 2013
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