Deepak Kumar Singh
Operations & Logistics Manager | 8+ yrs in Mobility & Logistics | Team Leadership | Efficiency & Growth Strategist | BluSmart | Ex-Zomato, Uber
- Role
- Assistant Manager Operations Excellence at Pidge
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Deepak Kumar Singh
With over 8 years of experience leading high-performing operations and logistics teams across India\'s top mobility and food delivery platforms, I specialize in optimizing processes, scaling fleet operations, and driving measurable business growth.At BluSmart, I lead Delhi\'s dispatch operations, overseeing 8,500+ drivers and a 45-member support center. By leveraging data-driven strategies, I have reduced RFS expiry rates from 18% to under 2% and elevated agent performance to 94.7%. Previously, at Zomato and Lithium Urban Technologies, I spearheaded driver engagement, retention, and strategic planning initiatives for diverse product lines, consistently improving operational efficiency and team productivity.My core strengths include fleet management, process automation, team leadership, customer experience, and stakeholder management. I thrive in fast-paced environments and am passionate about using data insights to solve complex challenges and unlock new growth opportunities.Outside work, I am an adventurous traveler and a cricket enthusiast. I enjoy connecting with professionals who share a passion for innovation in mobility and logistics. Let’s connect over a cup of coffee or a LinkedIn DM!Reach me at i••••••••@gmail.com.
Experience
Assistant Manager Operations Excellence
Oct 2025 — Present · Gurugram, IN
Education
Lovely Professional University
Bachelor of Technology (BTech), Mechanical Engineering
2012 — 2016
Skills
- Powerpoint
- Microsoft Excel
- Microsoft Office
- Internet Savvy
- Creo
- C
- Teamwork
- Team Management
- English
- Mechanical Engineering
- Windows
- Project Management
- Management
- Leadership
- Autocad
- Microsoft Word
- Cricket
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