Deepak Kumar
\"Passionate Hotel Operation Head| Expert in Revenue Growth, Team Leadership & Guest Satisfaction | Driving Memorable Experiences | Maximizing Operational Efficiency & Guest Loyalty\"
- Role
- Accomodation Manager- Head Operation at ITC Hotels Limited
- Location
- Lucknow, IN
- LinkedIn followers
- 500 followers
About Deepak Kumar
A True seasoned hotel professional with 14+ years in the hospitality industry, I have had…
Experience
Accomodation Manager- Head Operation
Jul 2023 — Present · IN
94 well appointed room, 1 Coffee shop, 1 Speciality Restaurant, 2 Conference Hall, GYM & other facilities *Overall Hotel Operation responsibility * Managing Team of 140 employee * Achieved 95% recovery of Ageing from Market pending since 2 years* Bring operational excellence in day to day hotel operation praised by OB office * 92% Guest delightment index since Joined best ever* Control all extra expenses to enhance Hotel GOP* Managing minute details of Point of sales wise P&L to scan the gray areas* Have successfully completed a Major project of changing All Room FCU & Chilar Plant* Segment based room selling initiated and succeeded thou long way to go* Working on a New Project to embrace New Top floor Banquet Hall First in town
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