Deepak Kumar
Client Service, Key account manager, B2B, B2C, e-commerce onboarding and cataloguing, Client acquisition, Revenue Growth, Field Sales, Strategic Partnership.
- Role
- Senior Deputy Manager - Key Account Manager at TradeIndia.com - Infocom Network Private Limited
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Deepak Kumar
To obtain a challenging leadership position applying creative problem solving and learn…
Experience
Senior Deputy Manager - Key Account Manager
TradeIndia.com - Infocom Network Private Limited
Sep 2025 — Present · Delhi, IN
Tradeindia is a leading B2B online marketplace in India, connecting buyers and suppliers across diverse industries. With a robust platform, it empowers businesses with digital solutions, promoting trade through verified listings and innovative marketing tools.My Role:•Managed a portfolio of 120 premium existing clients, ensuring high satisfaction, retention, and account growth through tailored solutions. •Delivered high-quality service to existing clients, ensuring satisfaction, retention, and account growth through proactive engagement and tailored solutions.•Drove upselling and renewal initiatives, identifying opportunities to expand client portfolios and secure long-term commitments, contributing to revenue growth.•Built and maintained strong client relationships, addressing concerns and providing strategic guidance to enhance their experience with Tradeindia’s services.•Collaborated with cross-functional teams to align client needs with business objectives, optimizing account performance.•Leveraged CRM tools to manage client interactions, track account health, and implement data-driven strategies for upselling, renewals, and client satisfaction.
Education
Central Board of Secondary Education
Matric
2011 — 2012
Central Board of Secondary Education
Senior secondary 10 (+2)
2013 — 2014
Delhi University
Bachelor of Arts - BA
2014 — 2017
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