Deepak Kumar
SDWAN|Wireless|Routing|Switching|WLC|AP|Cisco 5&4G Cradle point, ASA, FTD.
- Role
- Consulting Engineer at Cisco Systems India Private Limited, Bangalore
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Deepak Kumar
I recently worked as a Technical Consulting Engineer at Cisco Systems (on payroll with…
Experience
Consulting Engineer
Cisco Systems India Private Limited, Bangalore
Dec 2024 — Present · Chennai, IN
CISCO SYSTEMS PVT LTD (On NTT DATA Payroll)Consulting Engineer – Cognizant Network• Managing P1–P3 severity cases across Routing, Switching, Viptela SD-WAN, Wireless (9800 WLC, 9120 APs), and basic Security (ASA, FTD).• Strong hands-on experience in configuring, troubleshooting, and upgrading Cisco routers and switches.• Proficient in Viptela SD-WAN architecture (vManage, vSmart, vBond, edge devices), handling both GUI and CLI-based troubleshooting.• Experienced in wireless issue resolution involving Cisco 9800 WLC and 9120 Access Points.• Skilled in firewall troubleshooting and upgrades involving Cisco ASA and Firepower Threat Defense (FTD).• Provided effective customer support and clear communication across global teams.• Participated in multiple successful device upgrades and network change implementations.• Familiar with escalation procedures and collaborating with TAC/BU teams for critical cases.
Education
Lalit Narayan Mithila University, Darbhanga
Bachelor of Arts - BA
2014 — 2017
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