Deepak Kumar

About Deepak Kumar

Dynamic Professional with 12+ Years of Experience in US Healthcare Domain.Determined, confident and self-disciplined having 7+ years of experience in leading AR teams with a span of 10, 30 & 50 members in handling 100+ providers and 70+ clients from various specialties. Knowledge of various computer software applications.Primary focus on Days In AR, Aging Report, client’s revenue collection and giving resolution to team for their day to day challenges.Coordinate with provider offices to fix issues.Coordinate with charges, payment, Coding, Credentialing, EDI and collection teams to make sure that everything going good as per client requirements and company policy.HIPAA compliance.Strong knowledge of Specialty Billing for Cardiac Surgery, Cardiovascular & Thoracic Surgeons, Gastroenterology, OB/GYN, Orthopedic, Rheumatology, Hematology, Endocrinology, Pediatrics, Internal Medicine, Neurology, Physical Therapy.Strong knowledge of Billing for Ancillary Providers like Ambulatory Surgical Care Centers, Laboratory Billing (Infectious, Blood Chemistry, Toxicology, etc,)Key Areas: Client Relationship Management, Team Management, Training, Quality Improvement, AR Follow Up, Denial Management, EDI Rejections, Appeals, and Reports Management.

Experience

1. Revenue Cycle Operations Manager

   Nath Outsourcing Solutions Pvt. Ltd.

   Jan 2024 — Present · Mohali, IN

   Key Areas: Team Management, Training, Quality Improvement, AR Follow Up, Denial Management, EDI Rejections, Appeals and Reports Management\\\\nReporting:\\\\n>Generate Days In AR Reports, Aging reports, analysis, and assignment allocation to the team to work on unpaid claims according to their priority.\\\\n>Keep a close eye on clients’ Collections and report to clients and providers.\\\\n>Assisting Clients and Management with special projects.\\\\n>Analysis of performance reports of the team and identify the areas of production that need to be worked on in terms of quality and quantity.\\\\nClient Calls & Requirements:\\\\n>Taking the lead on Weekly Client & Management calls for reporting, updates, issues, and tracking to resolve them.\\\\n>Work with Clients and Management Team to resolve patient inquiries or problems.\\\\n>Work with Insurance Carriers very closely to fix out the issues, sending them projects of denied claims on spreadsheets on denied claims, tracking progress, and getting them paid.\\\\n>Analysis of denials and provide feedback to Supervisor to bring down QA error rate.\\\\nLeading Skills:\\\\n>Ability to adapt with initiative and decisiveness to frequently challenging situations to build a strong team and work with them to provide solutions to their issues.\\\\n>Excellent team player involved in the planning and coordination of training, leadership, and development. Proactive in grooming team members to provide excellent service.\\\\n>Approachable personality with the ability to deal with any given problem. Computer literate, innovative, and flexible with the ability to inspire confidence through clear logical planning.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n