Deepak Kumar

Customer Experience, Process Quality & Transformation, Bandhan Bank

Role: Customer Experience at Bandhan Bank
Location: Patna, BR, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Deepak Kumar

11 Yr experience in Banking

Experience

Customer Experience
Bandhan Bank
Jan 2025 — Present

Education

Banaras Hindu University
Master of Finance & Control(MFC), Finance
2002 — 2004

Skills

Mis
Aml
Kyc
Internet Banking
Management Information Systems (Mis)
Remittances
Branch Administration
Banking
Team Management
Core Banking
Deposits
Rtgs
Branch Management
Branch Banking
Retail Banking
Finacle
Amfi

Contact information

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Work email
•••••@bandhan.bank.in
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

Bandhan Bank

Banking · 38K employees · Kolkata, West Bengal, India

Started as a universal bank on August 23, 2015, Bandhan Bank is one of India’s fastest-growing private sector banks. Bandhan Bank has always been committed to financial inclusion and aims to serve the underserved. Guided by the principle of ‘Aapka Bhala, Sabki Bhalai,’ the Bank is dedicated not only to serving its customers but also to making a positive difference in people’s lives. They actively aim to bridge the gap for those who may not have had easy access to conventional banking services. Its focus is on providing a variety of world-class banking products and a comprehensive 360-degree service proposition, including loans, deposit accounts, internet and mobile banking, and ATM services, across India, primarily to semi-urban and rural customers. Presently, Bandhan Bank has nearly 6,400 banking outlets pan-India. The Bank has mobilised deposits of ₹1,64,886 crore and its total advances stand at ₹1,55,555 crore taking the total business to ₹3,20,441 crore as on June 30, 2026. The Bank has a team of more than 74,500 employees on roll. Bandhan Bank is driven by a constant desire to serve better.

bandhan.bank.in

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About Deepak Kumar

Experience

Customer Experience

Education

Banaras Hindu University

Skills

Find verified contacts for anyone on LinkedIn