Deepak Kandpal
Solutions Architect | Technology Consultant |Operational Technology| ServiceNow ITOM CIS-Discovery | CIS-Event Management | ServiceNow-CSA | BMC Certified Associate: Helix ITSM | BMC Helix | BMC Discovery
- Role
- General Manager at HCLTech
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Deepak Kandpal
I have 19 years of experience in IT industry. Skilled in IT Service Management Solution, Technical Consultant, IT Consulting, IT Infrastructure Management & Service Delivery. Involved in various projects “Global & Domestic clients” to setup the whole IT Service Management (ITSM) and IT Operation Management infrastructure (ITOM) and help them with the ITSM & ITOM implementation and the system upgrade.I have a good experience of BMC Helix, BMC Remedy, BMC Discovery, Service Now Discovery (IT/OT/IoT/Cloud), Service Now Service Mapping, Service Now Event Management and CMDB Implementation. I also have a good knowledge of webservice based integrations (REST API and SOAP) with external systems.
Experience
General Manager
Mar 2025 — Present · Noida, IN
Education
BSF Senior Secondary School - India
AISSE (CBSE), Science
BSF Senior Secondary School - India
AISSCE (CBSE), Science
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Engineering - BE , Information Technology
Symbiosis Centre for Distance Learning
Post Graduate Diploma in Information Technology, Information Technology
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