Deepak K.
Digital Transformation Leader @Shriram Finance Limited | Certified SEBI Investor | Law | FinTech | BFSI | NBFC | eCommerce | Payment Solutions | Merchant Acquisition | Partnership & Alliances | Certified SEBI Investor |
- Role
- Digital Transformation at Shriram Finance Limited
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Deepak K.
Results - driven Digital Transformation Product Manager with 8+ years of experience…
Experience
Digital Transformation
Feb 2024 — Present · Mumbai, IN
Digital & Branch Transformation:* Drive and manage digital transformation journey of the organization in line with management objectives* Develop and execute comprehensive strategies for branch transformation, focusing on streamlining processes, improving productivity, and optimizing customer service delivery.* Recommend process changes to improve service efficiency and quality across the branch network.* Develop market leadership for key regions in collaboration with the Centre of Excellence through strategic initiatives.* Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.* Foster a culture of continuous improvement and innovation within the branch network, encouraging feedback and participation from branch staff.* Develop and deliver training programs to support staff in adapting to new processes, systems, and technologies.* Collaborate with cross-functional teams to identify key areas for improvement and drive the Gimplementation of innovative solutions - gather requirements for digital transformation, stimulate and promote new digital capabilities* Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch* Provide support for new product launches, and champion new sales initiatives.
Education
University of Mumbai
Master of Arts - MA
Mahatma Gandhi Kashi Vidyapith (MGKVP), Varanasi
Bachelor of Laws - LLB, Banking, Corporate, Finance, and Securities Law
A Pee Jay Public Senior Secondary School (Jalandhar - Punjab)
High School, Business/Commerce, General
2015 — 2016
Mumbai University Mumbai
Bechelor of Arts
2017 — 2020
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