Deepak K.
Collections & Field Operations Leader | Committed to Growth & Innovation
- Role
- Collection Lead at Razorpay
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Deepak K.
Deepak, a seasoned collections and operations leader with over 18+ years of experience, stands as a distinguished figure in the field. His journey has seen him effectively manage collections operations across diverse regions, leading large teams,Deepak\'s expertise spans a wide spectrum of lending products, showcasing his versatility and proficiency.At the core of his skills are strategic collections planning, risk management, and innovative solution implementation. What truly distinguishes him is his unique blend of experience from both traditional NBFCs and fintech companies, providing him with an insightful grasp of industry dynamics.Deepak takes pride in his contributions to the industry, marked by operational efficiency, risk reduction, and elevated customer satisfaction. His unwavering commitment to the industry is evident through his focus on touch less collections, where he harnesses technology for streamlined operations, compliance, and seamless customer experiences.Beyond his operational prowess, Deepak boasts exceptional network and liaising skills, fostering robust relationships and collaborations with key stakeholders to facilitate seamless cross-functional coordination.His vision is to continue shaping the industry through innovative touch less collections, operational excellence, and meaningful contributions to organizational growth. Deepak aspires to be an invaluable asset to the financial sector and organizations alike, driving positive and lasting change in the industry.
Experience
Collection Lead
Jan 2023 — Present · Bengaluru, IN
Products handling-Corporate Credit Card & line of credit(LOC) DPD handling- Zero DPD onwards location handling-Pan India Base location - Bengaluru (Karnataka)
Education
Guru Ghasidas University
Post graduate diploma in business management., Business Administration and Management, General
2005 — 2006
Guru Ghasidas University
Bachelor of Commerce (B.Com.)
2002 — 2005
Atal Bihari Vajpayee Vishwavidyalaya (ABVV), Bilaspur
Bachelor of Laws - LLB, Law
Punjab Technical University
Master of Business Administration (M.B.A.), Marketing & Human resource
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