Deepak Joshi
Cluster Head @Jana Small Finance Bank
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WORK HISTORY
Cluster Head @Jana Small Finance Bank
Cluster Collection Head – Jana Small Finance BankLocation: Chhattisgarh (PAN)Products: Home Loan (HL), Loan Against Property (LAP), Micro Home Loan (MHL)Portfolio: Bucket 0 to NPA Key Responsibilities:Leading and managing end-to-end collections across all buckets—from current (Bucket-0) to NPA—for secured loan products across the Chhattisgarh region.Building and driving strategy for early-stage recovery to reduce forward flow into delinquency buckets.Managing a team of field collection officers, agency partners, and legal vendors for seamless recovery execution.Coordinating legal processes including SARFAESI, Sec 138, Arbitration, and Collection Notices for hard bucket and NPA accounts.Ensuring compliance with internal policy and regulatory guidelines while maintaining ethical recovery practices.Regularly preparing collection dashboards, performance MIS, and forecasting reports for Zonal and National Heads.
EDUCATION
Acropolis Institute of Technology and Research, Manglia Chouraha, Indore
Master of Business Administration - MBA
ABOUT DEEPAK JOSHI
Experienced professional with over 7 years in retal asset collections, currently working…
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