Deepak Jangra
Escalation Specialist - Onsitego
- Role
- Escalation Specialist at Onsitego
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Deepak Jangra
Strong Knowledge of handling highly escalted calls with timely closure and lesser cost…
Experience
Escalation Specialist
Feb 2023 — Present · Delhi, IN
Conducting investigations to determine whether conflicts are escalating or if new conflicts are developingProviding training to employees on conflict management skills, including how to appropriately handle different types of disputesIntervening in conflicts between employees to help them reach an agreement that satisfies both partiesMonitoring employee performance and work quality to ensure that standards are being metRecommending disciplinary action to be taken against employees who violate workplace policies or proceduresParticipating in mediation sessions or other forms of conflict resolution to help parties reach an agreementOverseeing the implementation of new conflict management policies and procedures to ensure that they are effectiveMonitoring employee attendance and productivity through computerized tracking systems or other meansCreating reports on conflict activity and employee performance to share with supervisors
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.