Deepak Gupta
Group manager at Ribbon communication (former ECI telecom )
- Role
- Group Manager at Ribbon Communications
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Deepak Gupta
Experience: 15 Year+ in Transmission domain.• Technologies: in depth knowledge and troubleshooting of DWDM/OTN/SDH/Ethernet over SDH (EoS)/MPLS-TP.• Management platform: worked on: NMS, EMS, Linux, Unix• Tester handled: OSA, Ethernet tester, OTDR, power meter.• Certification qualified: MEF-CECP (MEF-CECP ID: 26512X2), CCNA (CSCO12••••68), ITIL (1202#31•••••66)• Working in Global technical support team: as a Group manager, taking care of almost 40 customer across the world, which includes mentoring team over the technical cases, helping lab simulations, coordinating with T3 & R&D, attending customer meetings, handling escalations and meeting SLA.
Experience
Group Manager
Jul 2024 — Present · Navi Mumbai, IN
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelors of Engineering, Electronics & Communication
2005 — 2009
Pushpa higher secondary school
12, PCM
2003 — 2004
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