Deepak Dasgandhi

About Deepak Dasgandhi

Business leader with experience heading Medical Devices certification operations under EU MDR & MDD frameworks. Specialized in Customer Trust rebuilding, portfolio recovery, and scalable NB-driven growth models. Open to strategic Leadership opportunities in Global Certification and Regulatory environments. Medical Device Regulatory & Certification | Healthcare Technologist | Strategic Business Leader Hospital Administration, Management & Operations Leader | Certified Independent Director – IICA & MCA. Executive Leadership Summary: A seasoned Healthcare & Medical Device Industry Leader with over 30 years of diversified expertise, spanning Medical Device Regulations, QMS Certifications, Healthcare Technology, Hospital Administration, Strategic Business Scaling, and National-level Sales, Marketing & Operations. Proven capability to build and lead high-performance teams, transform businesses, and deliver measurable value across India and global markets. Core Competencies: Regulatory, Certification & Healthcare Expertise • Experienced in Medical Device Certification Business including CE, QMS, and regulatory compliance. • Expertise across Healthcare, Medical Devices, Pharmaceuticals, Manufacturing, and Healthcare Technology sectors. Leadership & Strategy • Transformational Leadership driving organisational culture, process improvement, and capability building. • P&L and Revenue Leadership with a track record of growing top-line and optimising operational delivery. Sales, Marketing & Commercial Excellence : • 20+ years in National Sales & Marketing, Product Development, and Strategic Sales Leadership • 15+ years in Senior Leadership, leading complex multi-location businesses Customer Success & Key Account Leadership : • Deep engagement with Government, Corporate, Private Hospitals, Defence, and Healthcare Groups. • Built strong networks with HFW Ministry, Health Secretaries, DHS, DME, Mission Directors. Business Building & Transformation • Experience in setting up new businesses in India -from strategy to execution. • Expertise in market development, client acquisition, team building, and operational excellence. Leadership Highlights : • Dynamic and influential leader with strong capability in team development, performance culture, and cross-functional alignment. • Proven ability to work with CXOs, Board Members, Government Bodies, Investors, and Global Leadership Teams.

Experience

1. AVP & Head - Medical Business, Dqs India

   DQS

   Aug 2025 — Present

   Business Leadership & P&L Ownership:Lead the Medical Business Division with full responsibility for revenue, profitability, and growth.Build and execute annual business plans (AOP) aligned with DQS India’s strategic goals.Drive new customer acquisition and expansion in ISO 13485, MDSAP, MDR (EU), QMS, and related medical certifications.2. Market Expansion & Strategic Partnerships:Develop market-entry strategies for untapped medical device clusters across India (Gujarat, Maharashtra, Tamil Nadu, NCR).Strengthen relationships with key Indian & global manufacturers, hospital groups, and regulators.Position DQS India strongly against competitors (TÜV, BSI, DNV, Intertek, UL).3. Customer Management & Retention: Own end-to-end key account management of top medical customers.Resolve escalations and ensure delivery as per global timelines & compliance.Lead customer satisfaction initiatives, improving SLA adherence and audit lead time.4. Audit Operations & Compliance Oversight : Coordinate with Global Medical COE (Germany/International teams) for CE, MDSAP & complex audits.Ensure strict adherence to international accreditation, NBs, and regulatory requirements.Monitor audit planning, auditor deployment, technical reviews, and certificate release.5. Team Leadership & Capability BuildingLead a cross-functional team across Sales, Ops, Technical Review, and Auditor Pools.Recruit, train, and mentor auditors for 13485, MDR, MDSAP & related schemes.Foster a culture of “One Team – One Goal” within the India medical division.6. Process Improvement & Digitization:Streamline workflows to reduce audit turnaround time and improve audit quality. Implement customer communication protocols, dashboards, and reporting tools. Drive digital transformation to enhance transparency & process accuracy.7. Cross-Division Collaboration8. Branding, Representation & Thought Leadership

Education

• Sikkim Manipal Institute of Technology - SMU

  MBA, Marketing

  2009 — 2011

• HBZ Academy UK

  Diploma in Medical Device Regulations & Quality Management

  2025

• Annamalai University

  PGDMM, Marketing Management

  2000 — 2002

• Anna University Chennai

  PGDBI, Biomedical Instrumentation

  1990 — 1991

• Indian Institute of Corporate Affairs

  Certified Independent Director, Independent Director, Non Executive Director

• HBZ Academy UK

  Diploma in Healthcare Administration,Management & Leadership

  2024

• Indian Institute of Management, Calcutta

  Senior Management Program: SMP-08, Leadership Business Management Program

  2011 — 2012

• Indian Institute of Engineering & Technology

  BE, Electronics & Communication Engineering

  1986 — 1990

Skills

• Government Business
• Leadership
• Strategic Account Development
• Management
• Cardiology
• Oem Management
• Product Marketing
• Distribution Management
• Channel Management
• Sales Operations
• Negotiation
• Sales
• Capital Equipment
• Strategy
• Healthcare
• Business Development
• Pricing
• Product Management
• Sales Effectiveness
• Strategic Planning
• Cross-Functional Team Leadership
• Business Strategy
• Medical Devices
• Channel Partner Development
• Key Account Management
• Customer Relations
• New Business Development
• Channel Partners
• Business Planning
• P&L Management
• New Product & Business Development
• Managing Complex Sales
• Competitive Analysis
• Sales Management
• Market Development
• Crm
• Product Development
• Team Management
• Product Launch