Deepak Chaudhary
Technical support engineer at ZOHO| Pulse Secure Certified Technical Expert| CCNA | Worked on Monitoring tools | Solarwinds.
- Role
- Technical Support Engineer at Zoho
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Deepak Chaudhary
Technical Support & Network Engineer | VPN | Palo Alto NGFW | Enterprise Email…
Experience
Technical Support Engineer
Mar 2024 — Present · Noida, IN
Owned end-to-end resolution of technical issues related to email hosting and migration.2. Configured, optimized, and troubleshot mail servers (IMAP, POP3, SMTP, ActiveSync).3. Acted as Super Admin for high-profile clients, managing 1.5M+ accounts during migration.4. Collaborated across teams to ensure seamless migration with minimal downtime.5. Escalated potential defects and provided structured feedback for product/process improvements.6. Conducted client knowledge-sharing sessions and readiness activities.
Education
Manav Rachna International Institute of Research & Studies
Bachelor of Technology - BTech
2018 — 2021
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