Deepak Bihari
Principal Solutions Architect
- Role
- Dgm Business Solutions at Tata Communications
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Deepak Bihari
Presales Consultant with 20+ years of experience in SI & Telecommunications domain. Working as a trusted advisor for enterprise customers in their ICT play. Responsible for designing bespoke solutions that cuts across solution stacks comprising of Network/Cloud/Data Security & UCC suite.Certified on Design principles of Routing (Cisco) Cloud (Microsoft Azure) and Next Generation WAN @ SDWAN solutions.Have extensive experience in working with BFSI vertical customers on various solution stacks.Working on Projects around product rollouts, TL certification, Sales Pipeline Acceleration Tracks.Summary of different service categories worked on to stitch transformative solutions for customers.CSP Solutions- Hybrid Cloud Proposition (Microsoft Azure, AWS, GCP), Cloud Storage, Tata Communications Private Cloud.Network Solutions - MPLS, Ethernet, SDWAN, IZO Internet WAN.UCC Solutions - Hosted Contact center, Global SIP, Microsoft Teams, Audio/Video Conferencing.Data Security - SIEM, DDOS, Proxy Solutions, Virtual UTM, WAF, GRC, SOAR etc.
Experience
Dgm Business Solutions
Apr 2018 — Present · Mumbai City district, IN
Driving Customer Engagement under Business Solutions - Responsible for Design and Solutioning of TCL services across different product stack (Network/Cloud/Security/Collaboration) comprising of traditional services (IP/MPLS/Ethernet/Fiber Channel/TDM) Next Generation WAN services (SDWAN) Storage & Backup solution around Rack & HCI infra structure, Private & Hybrid cloud, Cloud and Perimeter security (FW/IDS/IPS/WAF/DDOS/Cloud Proxy) Compliance solution (SIEM) Video Conferencing solution, Cloud PBX (Microsoft Teams DR & Cisco Dedicated Collaboration Services) Contact Center & , SIP Trunk etc.SME role for SDWAN - Play mentor role for Pre-Sales team across India to focus and drive SDWAN solutions which is part of customers network transformation roadmap. Objective is to upsell services and increase revenue, profitability and customer stickiness.CXO Engagement for New Service Momentum – Participating in Marketing team and OEM led joint GTM program for new services discussion across different customers.Business Improvement Projects- Participating in various Digitization projects on process automation for Quote to Order and Order to Delivery for TCL services.Product Realization Track- Work with Cross Functional teams under NPI (New Product Initiative) program to launch any new services within TCL.Market Insights- Sharing market ask with the Product team to develop the TCL services as per customer business requirements Business Process Compliance & Enhancement- Lead auditee for solution function in India for audit conducted annually. Ongoing engagement with Business Excellence team for bridging the gaps in the process.
Education
Radio Electric Institute - India
Post Diploma in Computer Maintenance Engineering
1994 — 1995
Vivekanand Education Societys Institute of Technology Sindhi Society Chembur Mumbai 400 071
Diploma in Electronics and Video Engineering
1991 — 1994
Nanik English High School Thane
First Class
1981 — 1991
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