Deepak Arora

About Deepak Arora

With over 23 years of experience in various business verticals, I am a director of IT (Supplier) operations and insights at Novartis, a global healthcare company. My mission is to enable the business to build, run, and grow by providing optimized IT solutions, infrastructure, insights, and data-driven decisions.My core competencies include strategy and operational excellence, global IT infrastructure management, IT service management, IT service delivery and operations, program and project management, information security management, supplier and external workforce management, and service performance management. I hold several credentials, such as ITIL V4, V3, ISO LA & LI, ISO LI and SAFe, and an MBA in information technology and a diploma in computer engineering. I am proficient in building high-performing teams by nurturing a positive environment, fostering open communication and learning culture, maintaining transparency, and giving constructive feedback.

Experience

1. Director - Ddit (Ppm Medops Solution Delivery)

   Novartis

   Mar 2024 — Present · Telangana, IN

   Management of PPM / MedOps platforms and products.

Education

• New Delhi

  MBA (Post Graduation in Information Technology) and Diploma in Computer Engineering

  1998

Skills

• Sdlc
• Solution Architecture
• Information Technology
• Business Analysis
• Management
• Team Management
• Vendor Management
• Pmp
• Networking
• System Administration
• Project Management
• IT Service Management
• Software Project Management
• Itil
• Windows Server
• Information Security
• Software Development
• Linux
• Data Center
• Requirements Analysis
• Pre-Sales
• Security
• Iso 27001
• Software Development Life Cycle (Sdlc)