Deepak Ajit Jha

About Deepak Ajit Jha

Experienced Business Analyst with demonstrated history of working in domain like Insurance|Finance|Banking|BFSI| Customer experience|Customer Service|Saas having skills like. • Elicit & Translate Business requirement to User Stories\\BRD\\FRD\\SRS • Conduct Gap Analysis\\Scope Analysis\\Impact Analysis on Business Process using techniques like use case diagrams (UML)\\ Context Diagram (Data Flow Modelling)\\ BPMN (process modelling)\\Flow charts • Conduct AS-IS and TO-BE Analysis and suggest Fit for Business Solutions by designing a Change Strategy. • Organize & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions and Focus Group Discussions • Prioritize Requirements using MOSCOW and Business Value methods • Deliver Requirement documents like BRD\\FRD\\SRS\\Use Case\\Process Flow\\Change Requests\\SRS\\ Traceability Matrix\\Mind Maps • Communicate clients business requriements by constructing easy to understand data and process models • Involved in creating wire-frames and mock ups for the system • Verification\\Validation of requirements to ensure they deliver business value by conducting various Reviews and workshops with clients • Performed quality assurance (functional testing) and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of the application. • Act center point of contact for all project activities liaising with Delivery Managers

Experience

1. Manager-business Analysis

   Comviva

   Oct 2022 — Present · Bengaluru, IN

Education

• LNCT Group of Colleges

  Bachelor of Engineering - BE