Deepak
Cashier (Retail Operations) @Dollarama
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WORK HISTORY
Cashier (Retail Operations) @Dollarama
Improved customer service efficiency for 120-150 customers per shift, as reflected in smooth checkout flow and organized sales floor operations, by maintaining department zoning, shelf organization, and proper merchandising, pricing and product signage. Achieved 99% transaction accuracy while processing in daily sales, as measured by balanced POS reports and minimal discrepancies, by verifying tender types, reconciling receipts, and following strict cash-handling and register security procedures. Maintained high inventory availability and product freshness, as evidenced by fully stocked shelves and reduced expired items, by performing stock rotation, monitoring sell-by and expiration dates, and down-stocking merchandise when required. Reduced pricing discrepancies across 400+ scanned items per shift, as demonstrated through accurate checkout transactions, by ensuring proper product pricing, shelf labelling, promotional signage, and markdown procedures. Ensured 100% compliance with store health and safety standards, as reflected in safe and clean work areas, by following sanitation, food handling, and workplace safety procedures during daily store operations.
EDUCATION
Algoma University
Postgraduate Degree, Project Management
Maharshi Dayanand University
Bachelor's degree, Mechanical Engineering
Government Polytechnic College
Mechanical Engineering
ABOUT DEEPAK
I am currently working in high-volume, operationally intensive environments across retail and warehouse operations, where accuracy, speed, and process discipline are critical. In my current roles, I handle daily transactions, inventory movement, and customer-facing operations while consistently maintaining high accuracy, compliance with SOPs, and efficient workflow execution. This experience has strengthened my understanding of real-world operations, process flow, and frontline execution.Previously, I worked in large-scale logistics and supply chain environments at Amazon Delivery Station and Metro Supply Chain (ZARA), where I supported inbound and outbound operations, inventory control, cycle counting, and shipment coordination. I hold a Bachelor’s degree in Mechanical Engineering from Maharshi Dayanand University and a Master’s degree in Project Management from Algoma University, equipping me with both engineering fundamentals and project execution skills relevant to manufacturing, operations, and corporate roles.My core strengths include process optimization, inventory control, scheduling, cost tracking, and risk and safety compliance. I have hands-on experience working with SAP ERP, Warehouse Management Systems (WMS), MS Project, and Microsoft Excel for reporting and operational analysis. I bring strong problem-solving abilities, attention to detail, and stakeholder coordination skills developed through fast-paced, accuracy-driven environments.What sets me apart is my ability to translate operational experience into structured, process-driven thinking aligned with corporate standards. I am dependable, detail-oriented, and proactive in improving efficiency while maintaining safety and quality. I am actively seeking opportunities in corporate, operations, or engineering-focused roles where I can apply my technical foundation, grow within structured teams, and contribute to continuous improvement and business performance.
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