Deepa Tobar
Senior Celebrity Services Manager @Gaylord Hotels
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WORK HISTORY
Senior Celebrity Services Manager @Gaylord Hotels
Lead VIP and high-profile guest experiences at a premier 1,814-room luxury resort, providing personalized, discreet service for celebrities, meeting planners, and executives. • Partner cross-functionally with Security, Housekeeping, Front Office, Transportation, and F&B to deliver seamless, confidential service tailored to each guest’s preferences.• Maintain detailed guest profiles, coordinate secure arrivals and private access, and curate customized in-room experiences.• Serve as primary liaison between agents, personal assistants, and internal teams to ensure flawless execution of guest stays.• Train and mentor team members on high-touch service standards, privacy protocols, and luxury hospitality best practices.• Manage VIP guest communications throughout the pre-arrival, in-house, and post-departure experience.
ABOUT DEEPA TOBAR
With nearly 30 years of experience in the hospitality industry, I currently serve as the Senior Celebrity Service Manager at the Gaylord Texan Resort, leading a team of rockSTARS who curate VIP and high-profile guest experiences. In this role, I deliver personalized, discreet service for celebrities, executives, and meeting planners, collaborating cross-departmentally to ensure seamless and memorable stays.Previously, I served as Senior Event Manager at The Westin Dallas Downtown, managing large-scale sports, entertainment, and corporate events, and as Senior Social Catering Manager at Hotel Crescent Court, where I was honored as Catering Manager of the Year.I have a proven track record in delivering exceptional guest service, managing high-profile events, and building trusted relationships with clients and partners. Passionate about hospitality, I take pride in crafting experiences that leave lasting impressions and reflect the highest standards of care and professionalism.
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