Deepa Thomas
Sr Leader, Customer Experience(CX) at Cisco
- Role
- Global Leader, Professional Services, Customer Experience(Cx) - Project Management Office at Cisco
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Deepa Thomas
A customer focused and process driven manager with a sound understanding of business…
Experience
Global Leader, Professional Services, Customer Experience(Cx) - Project Management Office
Jun 2019 — Present · Bengaluru, IN
Education
MBA
MBA
2009 — 2011
Skills
- Value Stream Mapping
- Management
- People Skills
- 5 Why
- Service Management
- Lean Manufacturing
- Value Stream
- Six Sigma
- Process Excellence
- Pdca
- Incident Management
- Escalation Management
- Operations Management
- Dmaic
- Leadership
- Transition Management
- Service Delivery
- Quality Assurance
- IT Service Management
- Availability Management
- Project Management
- Software Documentation
- Ishikawa
- Pareto
- IT Operations
- Itil
- Project Transition
- Sla
- People Management
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