Deepa K. R
Accounts receivable collection analyst VMware international
- Role
- Accounts Receivable Collection Analyst at Vmware
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Deepa K. R
Enthusiastic Collection Analyst with over 7+ years of experience in supporting Order to Cash process. Excellent reputation for resolving problems and improving customer satisfaction.• Managing over 250/month customers in collections portfolio.• Consistently met or exceeded quarterly and annual collection objectives.• First point of contact to manage the customer escalation for the team.• Satisfying customer needs and requirements. Visibility on Cash management, Dispute Management, Reconciliation of Customer Accounts, statements, and contracts• All Web Invoicing Customer Invoices successfully submitted to their respective Portals on daily basis. Rejected Portal Invoices are rectified and resubmitted.• Resolved disputes on time including cross border shipping issues by working with shipping teams.• Co-ordination with the revenue & sales team for tracking payment related queries for financed deals where 3rd party financiers are involved.• Preparing daily aging report.
Experience
Accounts Receivable Collection Analyst
Jul 2021 — Present · Bengaluru, IN
Collection Analyst Accounts ReceivableVMware India Pvt Ltd, Bengaluru• Managing over 250/month customers in collections portfolio.• Consistently met or exceeded quarterly and annual collection objectives.• First point of contact to manage the customer escalation for the team.• Satisfying customer needs and requirements. Visibility on Cash management, Dispute Management, Reconciliation of Customer Accounts, statements, and contracts• All Web Invoicing Customer Invoices successfully submitted to their respective Portals on daily basis. Rejected Portal Invoices are rectified and resubmitted.• Resolved disputes on time including cross border shipping issues by working with shipping teams.• Co-ordination with the revenue & sales team for tracking payment related queries for financed deals where 3rd party financiers are involved.• Preparing daily aging report.
Education
Sri Venkataramana Swami College
Bachelor of Commerce - BCom
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