Deepa Aliamma Jayachandran
Outbound & Reverse Logistics | Supply Chain Operations | Process Optimisation | Returns Management
- Role
- Area Operations Manager at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Deepa Aliamma Jayachandran
As a Supply Chain professional at Amazon, I leverage my decade-long experience in the Ecommerce/Retail industry to develop and implement strategies that optimize supply chain operations, improve inventory management, and build strong relationships with key accounts managers. I am passionate about delivering value to my customers and am dedicated to continuous improvement.In my previous roles as an Area Manager and a Seller Flex Operations Exec at Amazon, I managed complex and sizable operations in the South and East regions, focusing on operational compliance, overcoming restrictions, and optimizing fulfillment processes. I skillfully addressed and resolved daily escalations originating from sellers and the transport team, ensuring punctual customer deliveries while achieving a commendable 10% reduction in costs. I also led training and guidance initiatives for sellers, ensuring their adherence to norms and best practices within the Seller Flex program. I have acquired and demonstrated skills in client onboarding, key account management, and customer relationship management.
Experience
Area Operations Manager
May 2024 — Present · Bengaluru, IN
Education
Anna University Chennai
Engineer's Degree, BE, Computer Science
2006 — 2010
Anna University Chennai
MBA, Human Resources Management/Personnel Administration, General
Anna University Chennai
MBA, HR, Finance
2011 — 2013
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