Deena Richardson
Assoc Dir - Sales Call Ctr Cust Svc
- Role
- Sr Manager at Verizon Business
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
Experience
Sr Manager
Feb 2018 — Present · Brooklyn, NY, US
Education
Medaille College
Bachelor of Business Administration (BBA)
2007
Medaille College
Master of Business Administration (MBA)
2009
Skills
- Troubleshooting
- Call Center
- Powerpoint
- Microsoft Excel
- Leadership
- Cross-Functional Team Leadership
- Product Management
- Customer Service
- Training
- Customer Satisfaction
- Strategic Planning
- Process Improvement
- Business Analysis
- Team Building
- Program Management
- Microsoft Word
- Team Leadership
- Outlook
- Vendor Management
- Project Management
- Coaching
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