Deena Naidoo

Director, IT Managed Services @Kmicro Tech, Inc

Peterborough, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2022 — Present

Director, IT Managed Services @Kmicro Tech, Inc

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ON, CA

EDUCATION

2010 — 2013

University of the Witwatersrand

Master of Business Administration

1999 — 2002

University of KwaZulu-Natal

Bachelor's Degree

SKILLS

Real Time AnalyticsWifi CallingBssCore NetworkAgile PractitionerTelecommunicationsImsSwitchingPre-Sales3gNumber PortabilityVolteSolution ArchitectureVoipNext Generation inGsmProject ManagementPmp PractitionerLteMba

ABOUT DEENA NAIDOO

Cloud Operations,#AI/Automation,#IT Helpdesk,#Network Operations,#Passion for Innovation,#Pragmatic. Experienced IT Professional with a detailed understanding of Business and IT processes. Supporting various organizations in their digital transformation journey, reshaping how they operate to improve their overall efficiency, elevate customer experience, and strengthen competitiveness in the digital era. With over 15+ years of extensive experience in the ICT Sector, Deena has acquired expertise in Cloud Operations, AI/Automation, Microsoft 365, IT Helpdesk Service, Data Center Managed Services, Network Operations Center (NOC), Data Analytics, Mobile Telecoms, Service Delivery management and Program/Project Management across various industries including Manufacturing, Healthcare, Financial Services, Retail and Mobile Telecommunications. Deena has a passion for innovation and continuous learning. He demonstrates strong leadership abilities, nurtures client relationships and is committed to service delivery excellence, while complying with industry standards and best practices.

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