Deena Cress
Regional Vice President of OperationsLHC Group-Hospice Division
- Role
- Regional Vice President at LHC Group
- Location
- Marion, VA, US
- LinkedIn followers
- 500 followers
About Deena Cress
30 years experience in hospice leadership. Extensive education in death/dying, grief, perinatal loss, advance directives. Expert in hospice regulations including state, Medicare, Medicaid and Joint Commission guidelines. Experienced educator in social work curriculum at both bachelors and masters level.
Experience
Regional Vice President
Dec 2022 — Present · US
Responsible for oversight of assigned region as it relates to implementation and maintenance of administrative practices, company philosophy, goals, and policies which assure compliance with applicable state and federal regulations. Consistently meets or exceeds annual operating margin and net revenue budget expectations. Responsible for increasing market share, average daily census, and length of stay. Involved in recruiting and retention of qualified team members. Assist in identifying and implementing business development opportunities in assigned regions. Ensure profitability while maintaining appropriate levels of patient care through coordination of financial, clinical, operational, legal, and business development services for assigned regions. Review agency metrics and follow up on negative trends and develop action plans as needed. Support multiple hospice agencies, hospice IPU, and palliative care service lines across multiple states. Manage highest grossing hospice region in company with annual net revenue of 54 million with census exceeding ADC.
Education
Virginia Intermont College
Bachelor of Social Work, Social Work
1994 — 1996
Wytheville Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
1987 — 1989
Radford University
Master of Social Work (M.S.W.), Social Work
1999 — 2001
Radford University
Master of Social Work (MSW), Social work
1999 — 2001
East Tennessee State University
Communication and Media Studies
1992
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