Deena
Senior Quality Analyst @ Paytm Payments Bank | Process Improvement, Vendor Management
- Role
- Global Payroll Specialist at Paychex
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Deena
Senior Quality Analyst at Paytm Payments Bank, where I oversee the training, quality, and certification of partner centers across various processes. I have successfully implemented process improvement tasks, such as creating SOPs, conducting audits and calibrations, and managing rebuttals. I have also handled vendor management, stakeholder management, Successfully managed processes under operations with a team strength of 250+ employee 5 supervisors Managed 4 Vendors across multiple regions and intervention in new hire training batches. With 4+ years of experience in the corporate world, I have worked in different verticals and products as a quality analyst, product/process trainer, and customer service representative. I have collaborated with leading companies such as ICCS and HGS, handling accounts for Meesho, KAM, and Amazon. I have received promotions and recognition for my performance and contributions. I am always eager to learn new skills, take on new challenges, and contribute to the organization\'s vision and goals.
Experience
Global Payroll Specialist
Apr 2024 — Present · Bengaluru, IN
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