Deen Singh

About Deen Singh

A seasoned Results-driven executive – leading global teams to deliver business value in…

Experience

1. Sr Director IT - Enterprise Apps, Analytics and Customer Experience

   Honeywell Technologies

   Feb 2022 — Present

   IT leader for Honeywell Building Technology ($6.5B SBU). Responsible to set Digital Strategy, Annual Operating Plan (AOP), Execution, and Business Value Realization of CX, Enterprise APPS, Analytics, Data and Business Operation (development and on-going maintenance of all projects)- Lead Digital Transformation to digitize E2E customer journey for offering (Product and Service)- Transform DevOps team from Waterfall to SAFe Agile methodology (Product based) to build best in class Digital customer experience Platform (TITAN)- Deploy TITAN across Globe (101 Countries, 7 Languages, 250K Customers, 500K offerings) and drive customer adoption (Digital Revenue – 1B, M2M – 75%, and CSAT – 61%) in FY23 till date- Deploy AI/ML Platform to enable Personalize recommendation engine and drive cross-sell/up-sell- Lead Data warehouse consolidation (15 to 1) and Establish Data and Analytics Governance across business functions (NPI, SCM, CE, CX, Finance and HR) and link BI capabilities with Business KPI

Skills

• Resource Management
• Software Project Management
• Global Delivery
• Requirements Gathering
• Itil
• Etl
• Informatica
• Solution Architecture
• Erp
• Outsourcing
• Business Transformation
• Project Portfolio Management
• Sdlc
• Pre-Sales
• Business Analysis
• Cross-Functional Team Leadership
• Integration
• Business Process Improvement
• Enterprise Architecture
• IT Strategy
• Pmp
• Offshoring
• Pl/Sql
• Strategy
• Business Architecture
• Oracle
• IT Service Management
• Crm
• Data Warehousing
• Business Process
• Business Intelligence
• Pmo
• IT Outsourcing
• Data Modeling
• Enterprise Resource Planning (Erp)
• IT Management
• Requirements Analysis
• Vendor Management
• Project Management
• Program Management