Deekshith N

About Deekshith N

As a Senior Analyst at LinkedIn, I leverage my expertise in fraud detection and prevention to ensure the integrity of the platform. I investigate suspicious job postings and fraudulent recruiter accounts, conduct real-time content moderation and risk assessment, and collaborate with cross-functional teams to enhance fraud detection models and policy enforcement.I also have experience in data analysis and KPI management, quality control and standards management, and onboarding and talent management. I hold an MBA from Jain (Deemed-to-be University) and a BBA from Bangalore University, with a focus on Marketing/Marketing Management and Human Resources Management and Services. My skills include social media communications, digital media, and video curation. I am passionate about creating a safe and trustworthy online environment for users.

Experience

1. Associate Editor

   Linkedin

   Sep 2024 — Present

   Curating and managing text and video content to ensure compliance with our Terms of Service, including addressing issues related to copyright violations such as plagiarism or unauthorized use of creative assets, trademark infringements, privacy concerns, and false profiles. Utilizing relevant tools to identify and highlight good and poor-quality content, especially videos, ensuring a seamless user experience. Collaborate with members of LinkedIn\'s editorial team and cross-functional partners to offer feedback and improve quality of content. Continuously identify and suggest improvements to processes and tools used to source and identify content. Provide comprehensive floor support as a Subject Matter Expert (SME), including conducting learning sessions, coaching, and offering constructive feedback to agents. Monitor the timely closure of service levels (SLAs) to ensure exceptional customer engagement and satisfaction. Monitor the performance and quality scores of team members, identifying areas for enhancement and recognition to drive team success. Handle production and escalation calls, demonstrating strong problem-solving skills by proactively identifying solutions and resolving complex queries. Conducted thorough image and video analysis to identify and report instances of sensitive, harmful, and child abuse content, adhering to strict process protocols. Maintained confidentiality and upheld data privacy and security standards while managing project requirements, ensuring compliance with evolving content guidelines through effective communication with team members. Reviewed web content, app creatives, and videos for quality based on content guidelines, ensuring app content meets quality and accuracy standards across all daily tasks. Collaborate actively with cross-functional teams to share insights, best practices, and challenges related to content moderation.

Education

• Jain (Deemed-to-be University)

  Master of Business Administration - MBA, Marketing/Marketing Management, General

• Bangalore University

  Bachelor of Commerce - BCom, Human Resources Management and Services